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Governmental Assistance

Lifeline is a federal program that provides a monthly discount on telephone service to qualified low-income residents. Lifeline is designed to ensure that telephone service remains affordable to all North Carolina residents. The Lifeline assistance program provides a $9.25 credit on the monthly telephone bill. You may qualify for Lifeline if your total household income is at or below 135% of the federal poverty guidelines; or if you, your dependent or your household receives one of the following:

  • Federal Public Housing Assistance or Section 8
  • Low Income Home Energy Assistance Program (LIHEAP)
  • Medicaid
  • National School Lunch free lunch program
  • Supplemental Nutrition Assistance Program (formerly Food Stamps)
  • Supplemental Security Income (SSI)
  • Temporary Assistance for Needy Families (TANF)

Lifeline is available on one telephone line per household. If you or someone in your household has Lifeline on a wireless phone, then you cannot get it on your home phone too. You may not transfer your Lifeline discount to another person, even if he or she qualifies for Lifeline. If you believe you qualify for Lifeline, stop by our office and fill out an application form or click here and mail the form to Randolph Telephone, 3733 Old Cox Rd, Asheboro, NC 27205 and or email us at csrep@rtmc.coop. Please note that you must enroll in Lifeline service and you must provide proof of eligibility before receiving support.

For more information, please call our Customer Care Center at 336-879-5684, or e-mail us at csrep@rtmc.net.

© 2015 Randolph Telephone. All rights reserved.
3733 Old Cox Road Asheboro, NC 27205 Phone: (336) 879-5684 or (336) 622-7900
Email: csrep@rtmc.coop