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Mission Statement

To provide high quality, innovative, reliable and affordable communication services to our members and our communities with outstanding customer service.

Service Commitment

As your local telecom provider, our goal is to provide affordable, reliable services that shape and improve our members' daily lives and enable our communities to thrive. We realize the importance of listening to your concerns so that we may respond to your questions and requests with knowledgeable, prompt, and courteous service. Randolph Telephone intends to bring our customers services equal to, if not better than, those available in more heavily populated urban markets. We are dedicated to offering the highest level of service, not just as any company serving the community, but as partners serving neighbors and friends in the Piedmont region.

And, as a partner on the local scene, we want to help you understand how important issues in the telecom industry – such as universal service and legislative policy decisions – will affect Randolph as a cooperative and you as a subscriber. Through the advanced telecom services we offer, we strive to play an important role in the continued economic growth and prosperity of our area. After all, success is a two-way street – and ours depends on the success of the cooperative's members and customers.

We plan to continue serving the Piedmont region for years to come. Our history is rich, and we are proud of our success as a provider of information age technologies and services, which will bring benefits to the lives of those in the community and help to make the connection between our local and global interests.

Associations & Memberships

Local Organizations

State & National Organizations

For more information, please call our Customer Care Center at 336-879-5684, or e-mail us at csrep@rtmc.net.

© 2015 Randolph Telephone. All rights reserved.
3733 Old Cox Road Asheboro, NC 27205 Phone: (336) 879-5684 or (336) 622-7900
Email: csrep@rtmc.coop